Gstaad Nutraceuticals, LLC (GSTAAD) is recognized as a world-class company. We strive to provide our customers, suppliers and partners with exceptional products and services and recognize that building a long-term business relationship with you depends a great deal on trust. This trust begins with our commitment to respecting as well as protecting your privacy and in furtherance of this goal, GSTAAD acknowledges that it respects the privacy rights of its customers, suppliers and partners and will comply with all applicable privacy laws in the countries in which GSTAAD does business.
We’ve structured our web site so that, in general, you can visit GSTAAD on the Web without identifying yourself or revealing any personal information. Once you choose to provide us personally identifiable information (name, address, e-mail address, phone number, etc.) you can be assured that it will only be used to support your relationship with GSTAAD. You can be assured that any such personal information that you submit to GSTAAD will be protected by industry standard security and management procedures and will be used only for the purpose for which it was submitted, unless you request or agree otherwise.
This policy does not apply to the practices of companies that GSTAAD does not own or control, or to people that GSTAAD does not employ or manage.
On GSTAAD’s web site, over the telephone, via email or through the mail, you are able to order products or services from GSTAAD. The types of personal information collected by GSTAAD may include your name, your employer and job title, your contact and billing information for business and home (including telephone number and e-mail address), and your credit card information (if applicable). In order to tailor our subsequent communications to you and continuously improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, experience with our products, and contact preferences.
GSTAAD collects personal information when you register with GSTAAD, when you use GSTAAD’s products or services. GSTAAD may combine information about you that we have with information we obtain from business partners or other companies.
When you register we ask for information such as your name, email address, birth date, gender, zip code, occupation, industry, and personal interests. For some financial products and services we may also ask for your address, Social Security number, and information about your assets. Once you register with GSTAAD and sign in to our services, you are not anonymous to us.
- GSTAAD collects information about your transactions with us and with some of our business partners, including information about your use of products and services that we offer.
- GSTAAD uses information for the following general purposes: to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.
- GSTAAD uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete transactions requested by you, to communicate back to you, and to offer and update you on GSTAAD services and benefits. Credit card numbers are used only for payment processing and are not retained for other purposes.
From time to time, we may also desire to contact you for market research purposes or to provide you with marketing information we think would be of particular interest. You will not be included in any Directories nor will GSTAAD reveal your personal information publicly or to any third party (except as stated below), unless we receive your explicit permission to do so.
- We provide the information to trusted partners who work on behalf of or with GSTAAD under confidentiality agreements. These companies may use your personal information to help GSTAAD communicate with you about offers from GSTAAD and our marketing partners. However, these companies do not have any independent right to share this information.
- We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
Confidentiality and Security
GSTAAD is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use encryption when collecting or transferring sensitive data online such as credit card information. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
Your access to some services and content is password protected. We recommend that you do not divulge your password to anyone. GSTAAD will never ask you for your password in an unsolicited phone call or in an unsolicited email. You should not disclose your user name and password to others. In addition, if applicable, you should remember to sign out of your GSTAAD account or service at the end of each session. You may also wish to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, despite our best efforts to protect your personal information, GSTAAD cannot completely ensure or warrant the security of any information you transmit to us, or to or from our online products or services. You transmit all such information at your own risk. However, once we receive your transmission, we make our best effort to ensure its security on our systems.
Additional Web Site Issues
(a) Links to Third Party Web Sites
(b) Cookies Use
A cookie is a piece of text asking permission to be placed on your computer’s hard drive. If you agree, then your browser adds the text in a small file. The general purpose of a cookie is to help a web site owner analyze web traffic on their site or allow an owner to tailor its web application for you based on your individual preferences. GSTAAD’s web site uses only temporary “Session” cookies as part of the customer web navigation experience, tracking unique IDs and information you input for a particular web site session only. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.)
Date: June 25, 2015